CRN From the Coal Face

CRN From the Coal Face

29.6.2011 Focus on clients’ needs to meet your own


Many businesses make the mistake of enshrining their own priorities while losing sight of what they need to do to satisfy clients Iam in need of a computer repair. I open up the Yellow Pages and look through the myriad advertisements to sort the wheat from the chaff. I am a huge fan of certifications so I start looking for logos. Suddenly, I notice a company that proudly proclaims It’s ISO 9001 certified. I have made my choice. Being the average consumer, I don’t really kno ..